All about easyfundraising 24 April 2024 14:45 Updated You can find information about easyfundraising and how to contact us in the information below: How does easyfundraising work? How does easyfundraising make money? How much has been raised for good causes so far? Can easyfundraising be used outside the UK? How do I contact easyfundraising Support? How do I make a complaint? How does easyfundraising work?We turn your daily shopping into everyday magic!easyfundraising partners with over 7,000 brands who will donate part of what you spend to a cause of your choice. It won't cost you any extra. The cost is covered by the brand.Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them. If you make a purchase, a commission is generated, and we turn that into a donation - magic!More about how it works Our fees and business model How much has been raised for good causes so far?Since 2005 good causes across the UK have raised over £50 million* with easyfundraising. *correct as at March 2024 Can easyfundraising be used outside the UK?easyfundraising is a UK-based website, however, you might be able to track purchases from other countries if you’re using the UK version of the brand website.If you’re shopping from outside the UK, please ensure that your browser isn’t set to automatically convert the URL into your local location and always make sure that you’re using .co.uk How do I contact easyfundraising Support?If you would still like to contact Support, just use the Submit a Request button at the top of the screen. How do I make a complaint?Our aim is to always provide a first-class service. If you are unhappy with the service you have received, please reach out to our support team and this will be the fastest way your complaint will be resolved.If you’d prefer to write to us, please contact us at:Complaints ManagerThe Support Group (UK) LimitedSt Chad’s HouseSuite 6Cross KeysLichfieldWS13 6DNAlternatively, if you wish to register a complaint, please email our complaints team at complaint@easyfundraising.org.ukOur Complaints Team will respond to you within 1 working day and keep you informed of the progress of your complaint. A decision about your complaint will be made 30 working days of receiving your complaint.